Privacy Policy
Effective date: February 15th, 2024
Rampelotto ("us", "we", or "our") operates the www.rampelotto.it website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have regarding that information.
We use your information to provide and improve the Service. By using the Service, you consent to the collection and use of data in accordance with this Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are available at www.rampelotto.it.
Information we collect
We collect two types of information: Personally Identifiable Information and Non-Personally Identifiable Information:
Personally identifiable information: When you sign up (register) on our website, you become a subscriber and we may collect some personally identifiable information from you, which includes (but is not limited to): Your first name, last name, email address, mailing address, and phone number. Some of this information (such as email address) is required for registration. Cookies must be enabled on your computer in order to sign up as a subscriber.
Non-personally identifiable information: When you browse our website, even without registering, we also collect information that can uniquely identify your computer and/or web browser, including placing bits of information called cookies on your computer that send information back to us as you browse our website. Beacons, tags and scripts are also used as tracking technologies to collect and track information and to improve and analyze our service. You can set your browser to reject all cookies or to indicate when a cookie is being sent. The information we collect includes, but is not limited to: your internet protocol addresses, the cookies sent by your browser, and your browser version. Examples cookies we use are: session cookies for the operation of our service, preference cookies to store your preferences and various settings and security cookies for security purposes
Data protection for children: We do not knowingly collect any information that enables us to identify any person under 18 years of age. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Use of the information we collect
We use the information we collect in two ways:
1. We process your personal data to fulfill your orders, process payments, handle returns and refunds, provide you with information about your order and/or newly available products, complete a purchase in a retail store or online, provide you with product repair services, send you emails with event notices and product review emails, publish your product review, send you our newsletters, and send you targeted emails based on your purchase history and profile.
2. We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. If you choose to sign up (register) with our website, we also may collect information, such as age or gender or geographical information (such as state, or zip code) which we may aggregate without identifying it with any individuals name, even though your name is provided when you register. If you browse our website without registering, we also may collect information from your computer. This information includes (but is not limited to): the requested URL, access times, your computer OS versions, and screen resolutions. This information is not associated with any individuals name, as person who do not register do not provide their name to us.
Rampelotto uses the collected data for different purposes: to provide and maintain the service, to notify you of changes to our service, to allow you to participate in interactive features of our service, if you choose to do so, to provide customer service and support, to provide analytics or valuable information to help us improve the service, to monitor the use of the service, to detect, prevent and correct technical problems.
With whom we share this information
Service providers: We may engage third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, provide Service-related services, or assist us in analyzing the use of our Service.These third parties will only have access to your personal information if they are performing these tasks on our behalf and are required not to use or disclose this information for any other purpose.
Google Analytics: We use a third-party software package (Google Analytics [www.google.com/analytics]) to collect statistics about our web visitors. As such, Google may collect information that may uniquely identify your computer and/or web browser (examples include, but are not limited to: IP addresses, browser and operating system versions, and screen resolutions). Google may also collect information such as the URL of the requested page. The use of information collected by Google is subject to Google's separate privacy policy, which you should review for more information. You can prevent your activities on the service from being made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information about visit activity with Google Analytics. For more information about Google's privacy practices, please visit Google's privacy and terms of use website
Links to other websites: Our Service may contain links to other websites that are not operated by us. When you click on a third party link, you will be directed to that third party's site. We strongly encourage you to read the privacy policies of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Legal requirements: Rampelotto may disclose your personal information in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Rampelotto; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; protect against legal liability.
Data transfer: Your information, including personal data, may be transferred to and stored on computers located outside of your state, province, country or other governmental jurisdiction where data protection laws are different from those in your jurisdiction. If you are located outside of Italy and choose to submit information to us, please note that we will transfer the data, including personal data, to Italy and process it there. Your acceptance of this Privacy Policy, followed by your submission of such information, constitutes your consent to such transfer.
Rampelotto will take all steps necessary to ensure that your information is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will occur to any organization or country unless appropriate controls are in place, including the security of your data and other personal information.
Aggregated data: We may share aggregated (non-personal) data or (non-personal) demographic data with third parties not affiliated with Rampelotto. Such data does not identify any individual, but rather describes a group of users. We do not have an opt-out option for sharing aggregated data.
Security of Data
We will make all reasonable efforts to protect your personal information, including restricting access to your information to only those individuals who have a need to know. If we learn of a security breach, we will post a notice on our website. This is the only notice we will provide.
Accuracy of Information
You may log on to our website at any time to review and correct some of the personally identifiable information we collect (such as name/address/email). Some information that can uniquely identify your computer and/or web browser (as mentioned above) is collected in log files and cannot be changed once the information is written to the log files.
Your Rights
You have the right to withdraw a given consent, according to art. 7, paragraph 3 GDPR, the right of access, according to art. 15 GDPR, the right to rectification, according to art. 16 GDPR, the right to erasure (‘right to be forgotten’), according to art. 17 GDPR, the right to the restriction of processing, according to art. 18 GDPR, the right to object, according to art. 21 GDPR and the right to data portability, according to art. 20 GDPR.
You also have the right to lodge a complaint with a supervisory authority (art. 77 GDPR). In Italy the complaint shall be lodged to the Italian Data Protection Authority (Garante per la protezione dei dati personali) in Rome (www.garanteprivacy.it).
Policy Changes
We may, from time to time, make changes or updates to this privacy policy. You can always find the latest dated revision of this policy at www.rampelotto.it. We recommend that you review this Privacy Policy periodically for changes. Changes to this Privacy Policy will be effective when posted on this page.
Questions: You may email contact[at]rampelotto.it if you have any questions regarding this privacy policy.
Rampelotto